Frequently Asked Questions

Regardless of when you graduated, what you studied, or what you’re doing now, your diploma makes you a member of this community. Welcome to the Johns Hopkins Alumni Association. Members of the Johns Hopkins Alumni Association DO NOT pay mandatory dues to be members. Your benefits and services are funded each year from donations to the Johns Hopkins Alumni Association.

The Johns Hopkins Alumni Association defines Johns Hopkins alumni as those individuals who have received a formal degree from Johns Hopkins, including Bachelors, Masters, and Doctorate degrees.

While certificate holders, CTY alumni, Peabody Prep alumni, medical residents*, and post-doctoral fellows* are not considered alumni, we do consider you a member of the greater Johns Hopkins community, and you often may be included in communication lists to receive  announcements about university events, news, and travel opportunities. 

*Note: Medical residents and post-doctoral fellows from any Johns Hopkins school, are considered Faculty/Staff, an important distinction when discussing email accounts, KnowledgeNET access, and other resources.

Your Microsoft Office 365 account, including your OneDrive files and your student email account (with email alias @jhu.edu or @jhmi.edu), as well as your online library student access, your transcript access, your course access, and any other resources tied to your student JHED access, including SIS access to your billing and financial aid information and your student employment information will be active for a limited time following your conferral date. After that period, your JHED access and access to all resources tied to that JHED will be terminated.

If you received a formal degree from Johns Hopkins, your student JHED account will deactivate 180 days after your conferral date. Remember, if you are a resident or post-doctoral fellow, you are considered faculty/staff and your JHED will deactivate 24-48 hours after your last day of employment.

As an alumni benefit, all new Johns Hopkins alumni will have an alumni email account created for them, with the address YOURJHEDID@alumni.jh.edu. This is a full, working email account. Alumni are automatically contacted by email after graduation once those accounts have been created, with steps to activate that account. Alumni receive automatic monthly reminders to activate these accounts and to save relevant emails, contacts, documents, and other files before their JHEDs deactivate.

To reset your password, enter your alumni email address here. 

For All Devices (Mobile and Desktop)

1. Open your preferred browser (not Internet Explorer)
2. Type in https://outlook.office.com/mail/
3. Enter alumni email address (YOURJHEDID@alumni.jh.edu) & Password
4. Choose Yes or No at Stay signed in? page
5. On the left side, click the Outlook icon

or:

1. Open your preferred browser (not Internet Explorer)
2. Type in https://office.microsoft.com
3. Click on Sign In in the middle of the screen (or the human icon in the upper right)
4. At the Sign In prompt, enter YOURJHEDID@alumni.jh.edu & Password
5. Choose Yes or No at Stay signed in? page
6. On the left side, click the Outlook icon

Note:
Alumni email accounts must be accessed through Outlook Web Access (OWA) via the websites listed above. Accessing alumni email through email client applications on a desktop/laptop/mobile device via IMAP/POP3/Exchange/etc. is not supported by Johns Hopkins University. 

Alumni can use their alumni email address and password to login to KnowledgeNET, the online alumni library. Alumni can also continue to access various parts of the Johns Hopkins libraries in person. View our Library Resources page for more information about each library.

Email alumni@jhu.edu to request an Alumni Association Membership Card.

Here’s how to get started:

1. Go to https://jhu.joinhandshake.com
2. Click on “No account? Sign up here” in the upper right hand corner of the screen  
3. Enter in your email address. TIP! Using a .edu address, like your alumni email address, will get you access quicker.
4. Complete the required fields

If you need any help, refer to Handshake’s Help Center for Students and alumni, or send an email to handshake@jhu.edu.

Alumni will need to sign in with their @alumni.jh.edu email address. Please contact alumniemail@jhu.edu if you need help accessing your alumni email. 

Already have a Handshake account? Click here.

Official transcripts are ordered through National Student Clearinghouse. Please visit the registrar's website for more information on transcripts. If you have any questions about transcripts, please contact SEAM. 

*Unofficial transcripts are only available to current students.

Diplomas are ordered through MyHub by creating an account with Google or LinkedIn. Your alumni account does not give you access to myHub. Please visit the registrar's website for more information diplomas. If you have any questions about diplomas, please contact SEAM. 

1098-T forms can be found by logging in to SIS through the Alumni Sign In. You will log in with your alumni email account (YourJHEDID@alumni.jh.edu). If you have any questions about your 1098-T, please reach out to SEAM. 

Like many other universities, Johns Hopkins University is frequently targeted with impersonation scams, most often through email. These phishing and spoofing scams are often used by cyber criminals to try to impersonate Johns Hopkins faculty, staff, senior leadership, and fellow alumni.

Johns Hopkins IT recently flagged a small number of alumni email accounts that were involved in a security breach. Those accounts were sent an email informing them that their passwords were automatically reset by Johns Hopkins, as well as the website address to reset their passwords again themselves. That password reset link can be found here: passwordreset.microsoftonline.com/.   

The Alumni Association understands the unique challenge this presents to our alumni community, and appreciates the community's patience and understanding as we continue to provide useful, safe, and secure alumni benefits to our community. 

For questions or concerns about this breach, please contact us at alumniemail@jhu.edu.

Important change to the login process to sites that our alumni frequently access, including: 
 

• alumni.jhu.edu: to access alumni email accounts and KnowledgeNET (the online alumni library)
• events.jhu.edu: to register for alumni events 
• giving.jhu.edu: to make donations to Johns Hopkins
   

In Spring 2024, the Johns Hopkins’ technology and security teams implemented ways to better safeguard the Johns Hopkins online alumni environment. Those methods include a new login process for the alumni sites mentioned above. 

Between May 13 - May 29, 2024, alumni needed to reset their password. 

As of May 29, 2024, you will log in to these sites using your alumni email address, YourJHEDID@alumni.jh.edu as your username, and that same password that you created between May 13 - May 29. If you did not reset your password between May 13 and May 29 (2:30 PM ET), please reset your password here: passwordreset.microsoftonline.com/.  

We understand the unique challenge this new login system presents to our alumni community, and appreciate your patience and understanding as we continue to provide useful, safe, and secure alumni benefits to our community. For questions, please contact us at alumniemail@jhu.edu.   

Important change to your Johns Hopkins email alias, an alumni benefit sponsored by the Johns Hopkins Alumni Association.

Like many other universities, Johns Hopkins University is frequently targeted with impersonation scams, most often through email. These phishing and spoofing scams are often used by cyber criminals to try to impersonate Johns Hopkins faculty, staff, and senior leadership. 

In Fall 2021, the Johns Hopkins’ technology and security teams implemented ways to better safeguard the Hopkins email environment from these malicious attempts. Those methods include quarantining and rejecting messages sent from Johns Hopkins email addresses (something@jhu.edu and something@jhmi.edu) that originate from third party email service providers, including Gmail, Yahoo, Hotmail, etc.  

Beginning April 21, 2022, messages sent from Johns Hopkins email addresses that have the following address - something@alumni.jh.edu - and that originate from third party email service providers (Gmail, Yahoo, Hotmail, etc.), will be quarantined and rejected. 

How do I know if my alias is impacted? 
We are proactively emailing all Johns Hopkins alumni who have an active @alumni.jh.edu email address and who have been sending emails from that address, using a third party email service provider. This security measure will impact a user's ability to send emails from that address in the future.

Note: Alumni who send emails from their official Johns Hopkins Outlook alumni email account (alumni.jhu.edu/email) are not impacted by this security measure.

What happens next, and how can I learn more? 
To learn more about this security change, its impacts, and your email options, please read our FAQ, here. 

We understand the unique challenge this presents to our alumni community, and appreciate your patience and understanding as we continue to provide useful, safe, and secure alumni benefits to our community. For questions, please contact us at alumniemail@jhu.edu.

The Office of Alumni Relations is here to help! For questions or issues, send us an email at alumni@jhu.edu.