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Alumni Email and Online Resources

You've graduated. Now what?

Learn what happens to your Microsoft Office 365 student account and access to online student resources tied to your JHED account.

Alumni Email Accounts

All graduating students who do not have another active affiliation with Johns Hopkins (for example, returning as a graduate/professional student or are currently employed by Johns Hopkins) will no longer have access to any products, resources, or applications that require single sign on (SSO) using their Johns Hopkins credentials (JHED ID) after their 180-day grace period. This includes signing into my.jh.edu and accessing Microsoft Office 365 (i.e., access to your student email account, Excel, Word, PowerPoint, OneDrive and Teams access), online library access, SIS access to resources including unofficial transcripts, billing, and financial aid, Canvas, and iHopkins. 

As an alumni benefit, all Johns Hopkins alumni have an alumni email account created for them with the address YOURJHEDID@alumni.jh.edu. This is a full, working email account, and can be accessed using the instructions below. 
 

Important Exceptions

If you graduated recently but are currently enrolled as a student at Johns Hopkins or are employed by Johns Hopkins, you do not need to take further action. Your JHED will not expire.

The Johns Hopkins Alumni Association defines Johns Hopkins alumni as those individuals who have received a formal degree from Johns Hopkins, including Bachelors, Masters, and Doctorate degrees. 

Certificate holders, CTY alumni, post-baccalaureate attendees, and Peabody Prep alumni are not considered alumni of the university by the Johns Hopkins Alumni Association.

If you are a medical resident or a post-doctoral fellow from any Johns Hopkins school, you are considered Faculty/Staff, and your JHED will deactivate 24-48 hours after your training ends. You must save your emails before your last day with Johns Hopkins.
 

Timeline

Alumni are automatically contacted by email within the first month after graduation once those accounts have been created with steps to activate that account. Alumni will receive automatic monthly reminders to activate these accounts and to manually save relevant emails, contacts, documents, and other files before their JHEDs deactivate, 180 days after their conferred date. 

The email notification will be sent from the address alumniemail@jhu.edu. Please check your junk/spam folder if you do not receive an email in your inbox. 

Once your JHED ID is deactivated and your student email account is deleted, messages sent to your email aliases (JHEDID@jh.edu, JHEDID@jhu.edu, and JHEDID@jhmi.edu) will be delivered to your JHEDID@alumni.jh.edu email account automatically.

What will happen to my online resources?

1098T Tax Forms

Once JHEDs deactivate, alumni may access their 1098T forms by visiting SIS Self-Service and logging into their accounts using their alumni login information. 

If you have any questions about tax forms, please contact SEAM. If alumni are unable to login to their SEAM accounts using their alumni credentials, they should create a guest account using this online form.

Canvas

Once your JHED deactivates, you will no longer have access to Canvas.

Course Materials

Bloomberg School of Public Health alumni can access their CoursePlus materials once their JHEDs deactivate by contacting the CoursePlus support team to have their CoursePlus ID restored. Alumni have access to their enrolled courses 2 academic years after the courses were offered. 

iHopkins

Alumni do not have access to iHopkins with their alumni account. For questions about iHopkins, please contact the Office of International Services at ois@jhu.edu

Library Materials

Alumni can use these login credentials to access KnowledgeNET, the online alumni library. Learn more about your access to those alumni research resources, here.

OneDrive

Once your JHED deactivates, you will not have access to your OneDrive files. Although alumni are provided with an alumni email account, that account will not grant access to those OneDrive files once JHEDs deactivate. Alumni must backup their OneDrive content to another storage location or to a personal Microsoft account before JHED deactivation. We recommend backing up files as soon as possible.

Transcripts and Diplomas

Official transcripts are requested through National Student Clearinghouse. For more information on transcripts, please visit the University Registrar website.

Ce Diplomas are requested through myhub.org by creating an account with Google or LinkedIn. For more information on diplomas, please visit the University Registrar website. 

During your 180-day grace period, you should:

Activate

Activate your @alumni.jh.edu email account once you receive notification it has been created for you.  Register an alternate form of identity verification (email, mobile). This will allow you to reset your password if you forget it. 

Check

Continue to check your @jhu.edu/@jhmi.edu account during your grace period. Once your JHED deactivates, your @jhu.edu/@jhmi.edu inbox will be inaccessible and any emails sent to your student email address will automatically redirect to your alumni email account.

Save

Save important emails, contact lists, and OneDrive files from your Microsoft Office 365 student email account elsewhere, like a personal cloud storage system or an external drive. Your student emails will not automatically transfer to your alumni email account. Files will not be accessible after your JHED deactivates.

Learn how to transfer important personal emails from your student email account to your alumni email account, here.

Login to Your Alumni Email Account

For All Devices (Mobile and Desktop)

  1. Open your preferred browser (not Internet Explorer)
  2. Type in  https://outlook.office.com/mail/
  3. Enter alumni email address (YOURJHEDID@alumni.jh.edu) & Password
  4. Choose Yes or No at Stay signed in? page
  5. On the left side, click the Outlook icon

or:

  1. Open your preferred browser (not Internet Explorer)
  2. Type in https://office.microsoft.com
  3. Click on Sign In in the middle of the screen (or the human icon in the upper right)
  4. At the Sign In prompt, enter YOURJHEDID@alumni.jh.edu & Password
  5. Choose Yes or No at Stay signed in? page
  6. On the left side, click the Outlook icon

Note:
Alumni email accounts must be accessed through Outlook Web Access (OWA) via the websites listed above. Accessing alumni email through email client applications is not supported by Johns Hopkins University. 

To reset your password, go to alumni.jhu.edu/resetpassword and enter your alumni email address.