Event Cancellation and Refund Policy
Paid Events
To receive a full refund, you must cancel at least five (5) business days prior to the event by contacting alumevents@jhu.edu or (800) 548-5481. Special circumstances will be taken into consideration. If you decide to not attend the event and would like the event cost to become a charitable contribution for tax purposes, you must notify JHAA in writing that you will not be attending the event and that you wish to contribute the event cost as a charitable deduction. This notification must be made prior to the event as retroactive refunds cannot be processed.
Ticketed & Special Events (e.g., sporting, theater, museum tickets)
All ticket sales are final - ticketed events are non-refundable.
*Tickets should not be sold or transferred without JHAA approval
Cancellations by JHAA or Host (e.g., venue, stadium, speaker)
The JHAA reserves the right to cancel an event due to low enrollment or other circumstances which would make the event non-viable. If the JHAA or host cancels an event, registrants will be offered a full refund. If an event is postponed, registrants will have the option to either receive a full refund or transfer registration to the same event at the new, future date.
Photography Policy
The Johns Hopkins University will photograph regional alumni events and participants. Please be advised that JHU may use photos taken during events for JHU publications in print and online, fundraising materials and other non-commercial purposes. Please contact the Office of Alumni Relations in advance if you object to being photographed for these purposes.
Johns Hopkins Alumni Association Community Standards for Alumni Events
The Johns Hopkins Alumni Association (JHAA) is dedicated to fostering a welcoming, inclusive, and respectful environment for all participants in its programs and events. By attending JHAA activities, participants agree to adhere to the following standards:
- Treat all attendees, volunteers, and staff with respect, collegiality, and civility.
- Refrain from discriminatory, harassing, or disruptive behavior, ensuring an inclusive space for dialogue and connection.
- Uphold honesty, integrity, and fairness in interactions, aligning with the values of the University.
- Avoid behaviors that could jeopardize the safety or well-being of others, including excessive alcohol consumption or the possession of prohibited items.
The JHAA reserves the right to address and exclude individuals whose actions undermine the safety, enjoyment, or inclusivity of the community. Participants witnessing inappropriate behavior should report it to an event organizer or JHAA staff member.
Together, we can create enriching and enjoyable experiences that reflect the values and excellence of Johns Hopkins University.
Contact Information
Office of Alumni Relations
alumevents@jhu.edu
(800) JHU-JHU1 (548-5481)
Hours: 8:30am - 5:00pm ET
Monday - Friday